![]() ![]() The solutions can’t run on Linux and Windows Mobile platforms. ![]() Additionally, Dialpad offers a Chrome extension as well. Compatible Platformsĭialpad and Aircall are both supported on Windows, Mac, Android, and iOS (iPhone and iPad). They offer monthly pricing cancellable at any time, unlike Aircall which has annual billing right away. However, if you want to be more flexible or feel like you want to test the waters first, you can go ahead and select Dialpad. You’ll even have your own account manager to keep things going smoothly when you opt for the Professional plan. That’s due to its diverse feature set and a greater number of users included in their tiers. Custom – Quote-based with an unlimited number of teams, full feature set, customized analytics, and VIP support hotlines on weekends and holidaysħ-day free trials are also offered for the Essentials and Professional packages.īoth phone system solutions are reasonably priced, but you’ll get more bang for your buck when you choose Aircall.Professional – $50 per user per month, 3 minimum users and an unlimited number of teams, dedicated account manager.Essentials – $30 per user per month, 3 minimum users and 3 maximum number of teams.On the other hand, Aircall also has three pricing tiers billed annually. Meanwhile, Dialpad’s Enterprise tier is quote-based, so contact them directly for this. Free 14-day trials are also offered for these two plans. If you want to be billed monthly, the Standard tier costs $20 per user per month, while the Pro tier costs $30 per user per month. ![]() Enterprise – 100 licenses minimum, with all Dialpad features, 24/7 phone support, and Okta Integration.Pro – $25 per user per month, with 3 licenses minimum.Standard – $15 per user per month, with 1 license minimum.Plans and Pricingĭialpad Talk offers three tiers of plan subscriptions billed annually. Also, they can all connect to more than 60 business tools such as BigCommerce, Freshsales, Freshdesk, Gong, Klaus, MaestroQA, Microsoft Teams, Microsoft Dynamics, Outreach, Rippling, SugarCRM, Shopify, and many more. Custom plan also offers API developer support access.Īll three Aircall plans let you integrate into third-party applications and productivity tools via API and Webhooks. Professional and Custom plans let you integrate to even more apps including Salesforce Service Cloud and Sales Cloud. Under the Essentials plan, you’ll get access and integration to: Now, those who use the Enterprise plan gets access to all these integrations plus:Īircall, on the other hand, offers more integrations even at the lowest subscription tier (Essentials plan). Availing of the Pro plan (the second tier) gives you access to the following additional integrations: These two are the only integrations available under Dialpad’s lowest subscription plan. Integrationsĭialpad’s main integrations are with GSuite and Office 365. Meanwhile, Aircall also has a plethora of other unique features such as personalized three-digit extension numbers, warm transfers, shared call inboxes, call comments and assignments, time and skill-based routings, parallel calls, power dialers, call whispering, insight cards, and native Salesforce integration. Interactive Voice Response (IVR) systemĭialpad offers other features like flexible caller IDs, three-way calls, call flips to move live calls discreetly from one device to another, simultaneous rings to all your connected devices, live sentiment analysis to improve call outcomes, web conferencing, and visual voicemail, among others.Call routing, forwarding, and recording.Accessibility from desktop and mobile devices.Both business phone systems share some feature similarities such as: Feature Setĭialpad and Aircall both offer robust features that cater mainly to the needs of small to medium enterprises. Meanwhile, you need to download Aircall’s call dialer app to your desktop to start making calls. You need to contact Aircall support for assistance if you intend to use a business Outlook or Gmail email address.Īfter that, you can start using Aircall’s web app to access your dashboard, configure your settings, and do general administrative work on your team’s account. Personal and free email addresses cannot be used. Once logged in, you can configure your account, manage your calls, and designate your team members through Dialpad’s web app.įor Aircall, you’ll need a company email address to sign up for an account. Existing PBX hardware can also be used on top of Dialpad’s apps for softphone and desktops. Personal email addresses can be used to create an account as well. You can log in using your existing Google or Microsoft 365 account. Setting up Dialpad is pretty much straightforward.
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